To our valued customers,
At Hotel & Restaurant Supply, we take your well-being and safety seriously, and in light of the recent developments with the Coronavirus (COVID-19) Pandemic, and recommendations outlined by President Trump and the White House Coronavirus Task Force on Monday, 3/16/2020, we have decided to implement the following:
All of our locations will remain open during regular business hours.
We will continue offering delivery service to our customers, but we will now offer curbside pickup of orders as well. To schedule delivery or curbside pickup, please contact your sales representative and we will coordinate this with you.
We will continue our cleaning and disinfecting protocols to provide a clean and healthy facility for our staff and customers.
As long as supplies are available, our facilities will be equipped with liquid/foam hand sanitizer dispensers. Please make use of these if/when you are in our building.
We have implemented guidelines for our employees to follow to help reduce the spread of the virus, and we ask that you also follow these guidelines when choosing to visit our facilities:
No shaking hands.
Practice social distancing; please do not gather in groups of more than 10 individuals.
If possible, conduct as much business as possible over the phone, email, videoconferencing, etc.
If you have been around someone with coronavirus or flu-like symptoms (coughing, fever, shortness of breath), or if you or a family member has traveled outside of the United States, on a cruise ship, in an airport and/or around infected areas, please do not visit our facility at this time. We will gladly assist you over the phone and offer delivery or curbside pickup of your order.
As we all know, this situation is very fluid and can change quickly. We will continue to monitor updates from the CDC, as well as local, state, and federal agencies, and will continue to follow their lead and the guidelines issued. While the full impact of an outbreak cannot be predicted, Hotel & Restaurant Supply hopes by planning for such conditions we can help lessen the impact. The health and safety of our staff and customers remains a top priority. We will keep you updated if any additional precautions become necessary. Thank you for your patience and understanding during this unprecedented time.
Best regards,
Mason Greene
President